When choosing a cross-border remittance and multi-currency account service, every user's core concern boils down to one fundamental question: "Is my money safe here?"

As a global cross-border remittance and financial services platform trusted by users worldwide, Starryblu recognizes that fund security is the absolute cornerstone of our business. Providing 24/7 monitoring and security for your money, we strictly comply with regulatory requirements across jurisdictions. By building a compliance framework encompassing regulated licenses, fund safeguarding, and authoritative technical certifications, we fully address your highest expectations for asset security.

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1. Top-Tier Compliance: Global Financial Licenses

Compliance is the baseline for financial services. Starryblu operates strictly within the frameworks of major global financial regulatory authorities, ensuring every transaction is compliant, transparent, and fully traceable.

Singapore: Major Payment Institution License (MAS)

In Singapore, global financial services are provided by our group company, WOTRANSFER PTE. LTD. (UEN: 201941244H). We hold a Major Payment Institution License issued by the Monetary Authority of Singapore (MAS), under License No. PS20200501. Platform operations are fully conducted under MAS regulations.

⚠️ Important Notice: The UEN (Unique Entity Number) mentioned above is the group company's registration number and is not a receiving account. If funds are transferred directly to this UEN, the remittance cannot be processed. Please always follow the correct funding instructions inside the App or official portal.

Global Financial Channel Licenses

Beyond Singapore, Starryblu has secured regulatory compliance and legal operating qualifications in major global economies:

• Hong Kong: License No. 20-01-02962
• United States: MSB No. 31000131446099
• Japan: Crypto/Funds Transfer Service Providers (関東財務局長第00079号)
• Canada: License No. M20154378
• Australia: ABN: 38636239131

2. Fund Segregation: Safeguarding Accounts with Regulated Banks

A primary concern for users is the risk of a platform misappropriating assets or operational risks impacting user funds. To protect your money, Starryblu implements industry-standard fund segregation and custody models:

• Independent Safeguarding Accounts: Your money is never mixed with the platform's daily operating capital. In accordance with MAS regulatory requirements, funds for each user are held completely separate from corporate funds.
• Tier-1 Custodian Bank: In Singapore, all user safeguarding accounts are maintained at OCBC Bank (Overseas-Chinese Banking Corporation), one of the world's leading commercial banks.

3. Industry Backing: Trusted by World-Renowned Investors

Starryblu’s innovative business model and long-term vision have earned institutional backing and investments from two of the world's leading venture capital firms:

• Sequoia Capital: Known for investing in legendary global enterprises like Apple, Alibaba, and Google, Sequoia Capital backs Starryblu to grow into a leading international cross-border remittance company serving overseas users. Its Sequoia Capital China Fund acts as "entrepreneurs behind entrepreneurs," focusing on high-growth sectors including technology/media, healthcare, consumer goods/services, and industrial technology, with a track record of over 500 innovative companies.
• Lightspeed: As an early-stage venture capital fund focusing on consumer internet, "Internet+" traditional industry transformations, and enterprise service hard technology, Lightspeed partners with Starryblu to help build global cross-border financial infrastructure.

4. Technical Defense: Authoritative PCI DSS Certification

In the digital era, information security is just as vital as capital protection. Starryblu prioritizes cross-border remittance data safety by achieving official PCI DSS Certification.

• What is PCI DSS?The Payment Card Industry Data Security Standard (PCI DSS) was jointly established by international card organizations including American Express, VISA, and MasterCard. It represents one of the most authoritative and stringent financial data security standards globally.
• Rigorous Audit Indicators:Starryblu has successfully passed nearly 300 audit indicators covering 6 major areas and 12 specifications—including network security, application security, and system security. This ensures that our payment capabilities and encryption technologies strictly comply with top-tier international industry standards to safeguard your transaction data and privacy.

Frequently Asked Questions (Q&A)

Q1: How is my money stored and kept separate at Starryblu?

A: In strict accordance with regulatory mandates, user funds are completely segregated from Starryblu’s operational capital. Every dollar is held securely in an independent safeguarding account with a regulated bank (maintained at OCBC Bank in Singapore).

Q2: Who regulates Starryblu in Singapore?

A: Financial services in Singapore are provided by WOTRANSFER PTE. LTD., which operates fully under the regulation of the Monetary Authority of Singapore (MAS) and holds a Major Payment Institution License (No. PS20200501).

Q3: Can I transfer my remittance directly to the UEN number displayed on the website?

A: No, absolutely not. The UEN (201941244H) listed on the website footer is strictly the corporate registration number of our group company, not a designated receiving account. Direct transfers to this UEN cannot be processed. Please always execute your transactions using the official funding routes provided inside the App or web platform.

Q4: What practical benefit does the PCI DSS certification offer me?

A: This certification proves that Starryblu has passed nearly 300 stringent security checks mandated by major international card schemes (VISA, MasterCard, etc.). It guarantees that our network architecture, firewalls, and data handling practices reliably encrypt and secure your private data against external threats.

Conclusion

Choosing Starryblu means opting for a professional cross-border financial platform that is regulated by MAS, secured by safeguarding accounts at OCBC, certified by PCI DSS, and backed by world-leading investors like Sequoia Capital and Lightspeed.

We work on the clock 24/7 to ensure that every single one of your cross-border transfers arrives at its destination safely, punctually, and reliably.

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